Lesson Policies
Last Updated: March 2026
Cancellation Policy
- Lessons may be cancelled at any time before the scheduled start.
- Cancellations made more than 24 hours before the lesson are free of charge.
- Cancellations made within 24 hours of the lesson are considered late cancellations. You will be responsible for the full lesson fee.
- To cancel a lesson, use the Cancel button on your lesson card or lesson details page in the student portal.
Payment Policy
- Payment is expected for each scheduled lesson.
- Accepted payment methods: Venmo, Zelle, and Cash.
- A payment reference code is provided after booking — include it with your payment for tracking purposes.
Booking Policy
- Lessons are booked on a first-come, first-served basis.
- You may only book available time slots shown on the booking page.
- If you need to switch lesson times, cancel the current lesson and book a new available slot.
Questions about our policies? Contact your coach directly or reach out through the student portal.